Get in Touch With Us
Got a question about one of our reviews, spotted something that needs updating, or just want to tell us what you think? This page covers how to reach the team behind US Casino Sites, what kinds of messages we welcome, and what happens once you send one.
How to Contact Our Team
Email is the best way to reach us. Send your message to [email protected] and a real member of our editorial team will read it. We don't rely on automated replies to stand in for an actual answer, so please allow a little time — we aim to respond within two working days, though this can stretch slightly during busier periods.
If you can, let us know upfront what your message is about. A quick line such as "bonus terms question" or "correction request" helps us route it to the right person and get back to you faster.
What You Can Get in Touch About
- Questions about our reviews or rankings — If you want more detail on how we assessed a particular casino site, or why one offer ranks above another, ask us directly.
- Corrections — Online casino bonus terms, licensing details and payment options change often. If something on the site looks out of date, tell us so we can look into it.
- Feedback on the site — Whether it's about how easy the site is to use on mobile, or a topic you'd like to see covered in more depth, we read every suggestion.
- Partnership or editorial enquiries — If you represent a casino brand or an industry organisation and want to discuss working with us, introduce yourself and explain what you have in mind.
- Concerns about gambling harm — If you or someone you know is struggling with gambling, mention this in your message. We can point you toward responsible gambling resources and support services, though for urgent help you should contact a dedicated helpline directly.
Why Contacting Us Matters for Casino Research
US Casino Sites exists to help readers in the US compare online casino sites without wading through marketing copy on their own. That only works if the information stays accurate. Bonus percentages, wagering requirements, and withdrawal timelines are set by each casino and can change without much notice — if you've encountered something during your own research that doesn't match what we've published, we want to hear about it so other readers aren't misled.
This also applies to state availability and eligibility. Online casino regulation in the US varies significantly — some states permit regulated real-money online casinos, others don't, and the rules can shift. If you notice information that looks stale for your state, flag it and we'll review it.
What Happens After You Send a Message
Every message is read by a person, not filtered by a bot. Depending on the subject, it may be passed to whoever handles that area — for example, editorial corrections go to the content team, while partnership enquiries go elsewhere. You'll get a direct reply rather than a generic template wherever possible.
We won't ask for sensitive financial information such as your casino account passwords or full card numbers over email, and you should never send these to us or to any casino support channel that asks unexpectedly. If an email claiming to be from us ever requests this kind of detail, treat it as suspicious and do not respond.
Before You Reach Out About a Specific Casino
If your question relates to an account, deposit, withdrawal, or bonus dispute with a specific casino operator, that casino's own customer support team will usually be able to help faster than we can, since we don't manage accounts or process payments on behalf of any brand listed here. Our editorial team focuses on comparing licensing, game selection, banking options and offer terms across sites like Raging Bull, Uptown Aces and Ignition — we can clarify how we researched a listing, but account-level issues need to go through the casino directly.
If you're looking for options outside the US, our page on trusted non-GamStop casinos in the UK may be more relevant to what you need.
A Word on Responsible Gambling
If gambling has stopped being enjoyable, or is affecting your finances, relationships or wellbeing, please don't wait to reach out for support — either to us for general guidance or, better still, directly to a responsible gambling organisation or your state's problem gambling helpline. Setting deposit and time limits before you play, and never chasing losses with money you can't afford, are steps worth taking regardless of which casino you use.
Get in Touch
Whether it's a quick clarification or detailed feedback on our coverage of US online casinos, we're glad to hear from you. Drop us a line at [email protected] and we'll get back to you as soon as we can.